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The AI Stack Every Dentist Should Steal From Me

PJ

Pete Johnson

9 min read

I run sales and strategy for a dental marketing company. Between prospecting, discovery calls, competitive teardowns, follow-ups, proposals, and content — it's the kind of workload that used to require a team of four.

I do it solo. AI is the reason.

And before you assume this is another "use ChatGPT to save time!" post, let me be clear: this is a full stack of tools and workflows I use every single day. Most of them are free or under $30/month. None of them require a CTO to set up.

More importantly — the same workflows that let me punch above my weight can do the same thing for your practice. A solo doctor with a two-person front desk can run circles around a 10-chair practice that's still doing everything manually.

But there's a catch, and I want to put it up front because I've watched too many dentists jump into AI without understanding it.

⚠️ Read This Before You Touch Anything

If you are using AI to handle sensitive patient information, stop reading this blog post and go consult a healthcare compliance attorney first.

I mean it. Consumer ChatGPT, Claude, Gemini, and every other public AI tool is not HIPAA compliant. Pasting a patient's name, date of birth, insurance ID, treatment history, or X-ray into one of those tools is a HIPAA violation. Full stop. Fines start at $100 per record and can reach $50,000 per violation.

OpenAI launched a healthcare-specific product in January 2026 that can support HIPAA compliance with a signed Business Associate Agreement (BAA) — but that's the enterprise tier, not the app on your phone.

The workflows I'm about to walk through are the ones I use on my business — sales data, competitive research, marketing content, internal ops. When I translate them to dental use cases below, I'm going to be explicit about where patient data can and cannot go. When in doubt, get a compliance attorney involved before you put any PHI anywhere near an AI tool. This blog is not legal advice.

Got it? Good. Let's go.

My Actual AI Stack

Here's what I use:

  • Claude (Anthropic) — my main thinking partner
  • Claude Code — for automating workflows and building custom tools
  • ChatGPT — occasional second opinion, voice mode on walks
  • Perplexity — research with citations
  • Notion AI — inside my knowledge base
  • ElevenLabs — voice cloning for content
  • Gemini — for anything Google-ecosystem heavy

That's it. Total cost: about $120/month. Replacement cost of what it does for me: well into six figures.

Now let me walk through the six workflows that save me the most time — and how a dental practice can steal each one.

Workflow 1: Competitive Research on Demand

What I do: Before every sales call, I run a competitive teardown on the prospect's market. Who are the top 3 competitors? Where are they ranking on Google? What are their reviews saying? Where are the gaps?

This used to take 2-3 hours per prospect. With AI + structured prompting, it takes about 8 minutes. I've built a custom tool that does most of it automatically, but you don't need to. A good prompt in Claude or ChatGPT, combined with Perplexity for citations, gets you 80% of the way there.

How a dentist steals this: You should know exactly how you stack up against every dentist within 5 miles of your practice. Most doctors have no idea. I wrote a whole post on why a competitive analysis is non-negotiable — the short version is that if you don't know what patients see when they Google "dentist near me," you're flying blind.

Ask your AI of choice:

"I'm a general dentist in [city]. Here are my top 3 competitors: [list]. Compare our Google Business Profiles, review counts, average ratings, and services offered. What are they doing that I'm not?"

No patient data involved. Totally safe. Zero excuse not to do this.

Workflow 2: Meeting Prep in 5 Minutes

What I do: Before any meeting with a prospect, referral partner, or vendor, I have AI pull together a one-page brief. Company background, recent news, the person's LinkedIn highlights, probable pain points, and three questions I should be ready to ask.

I used to spend 30 minutes prepping per meeting. Now I spend 5.

How a dentist steals this: You're meeting a specialist you want to send referrals to. Or interviewing a new hygienist. Or sitting down with a new vendor. Instead of walking in cold, spend five minutes having AI pull together a brief on the person and their practice or company.

This is one of the highest-leverage uses of AI for solo doctors who don't have a COO to do the homework for them.

Again — no PHI. You're researching business information that's already public.

Workflow 3: First-Draft Follow-Ups

What I do: After every sales call, I draft a personalized follow-up email. Mine is highly specific — it references exactly what we talked about, the prospect's pain points, next steps, and a CTA. AI writes the first draft. I edit it. Send rate from call to email went from 2 days to 20 minutes.

How a dentist steals this: Your front desk is drafting emails all day. New patient welcomes. Post-op instructions. Follow-ups on unscheduled treatment. Insurance denial appeals.

Here's the rule: you can use AI to draft templates and frameworks, but never paste a specific patient's identifying information into a public AI tool. Have AI write a template for a post-op care email. Then your team fills in the patient-specific details in your regular email client, which is presumably already HIPAA-compliant.

There are also dental-specific AI tools that offer BAAs — use those if you want patient data in the workflow. The CDA has good guidance here on staying compliant.

Workflow 4: Content That Doesn't Sound Like Content

What I do: I publish a lot. Blog posts, LinkedIn content, talks, newsletters. AI is a massive force multiplier here — but not in the way most people use it.

I don't ask AI to "write me a blog post about dental marketing." That produces generic garbage. Instead, I dictate a 5-minute voice memo of my thoughts on a topic, feed the transcript into Claude, and ask it to structure the piece in my voice. Then I heavily edit. The result is 10x faster than writing from scratch and 10x better than what AI writes cold.

How a dentist steals this: Patient education content is your SEO goldmine. Google rewards practices that actually explain procedures, answer common questions, and demonstrate expertise. But most practice websites have the same cookie-cutter "What is a root canal?" page every other practice has.

Record yourself explaining a procedure to a patient. Transcribe it. Feed it to AI with instructions to turn it into a patient-friendly blog post. Edit for accuracy and compliance. Publish.

You've just created content only you can create — in the time it takes to drink a coffee.

Workflow 5: Smarter Discovery Calls

What I do: I record every sales call (with consent). Afterwards, I have AI transcribe the call, summarize the key points, flag objections I could have handled better, and pull out quotes I can use in marketing.

Over hundreds of calls, this has made me measurably better at my job. The feedback loop is incredible. You get to watch your own patterns and fix them.

How a dentist steals this: I want to be very careful here, because this is where HIPAA lands hardest.

You cannot take a recording of a patient appointment and feed it into ChatGPT. That's PHI. Full stop.

But you can use this workflow for:

  • Team training sessions
  • Leadership meetings
  • Treatment plan role-plays with your team (not with real patients)
  • Consultant calls
  • Vendor demos

The leverage comes from the feedback loop, not from patient data. And for any patient-facing application, use HIPAA-compliant tools with a signed BAA — period.

Workflow 6: Building Your Own Tools

What I do: This is the one that actually separates the people using AI from the people being changed by it.

I build my own internal tools. A prospect research automation. A competitive analysis app. A discovery call prep assistant. A system that drafts follow-ups from meeting transcripts. None of these existed before I built them — in about 48 hours, total, with zero formal coding background.

AI made me a software developer overnight. This is what agentic AI really means — not assistants that help you, but assistants that do things for you.

How a dentist steals this: You don't need a developer to build internal tools anymore. Think about the workflows your team repeats 20, 50, 100 times a day. Insurance verification. Pre-op checklists. Intake forms. Recare outreach.

Most of these can be automated with a few hundred dollars and a weekend — if you know what's possible. I wrote about open-source options like OpenClaw that run locally (meaning patient data never leaves your network). Tools like these plus AI-assisted "vibe coding" means a solo practice can build the same operational leverage a 10-location DSO would have paid $200K for two years ago.

Just — and I can't say this enough — make sure any tool that touches patient data is architected with HIPAA compliance in mind. Either keep it on your own hardware, or use a vendor that signs a BAA.

Where This Is Actually Going

Right now, 35% of dentists have implemented AI in their practices. Of those who have, 77% report positive outcomes. 87% believe AI will become standard in dental practice.

Translation: this isn't a fringe topic anymore. It's a competitive requirement. Oral Health Group called 2026 the year to start, and I agree.

But the dentists winning with AI aren't the ones buying the fanciest tool. They're the ones who understand the workflows, know the compliance guardrails, and build systems that compound over time.

That's what I want for you.

What To Do This Week

Three concrete actions:

  1. Pick one workflow above and try it this week. The lowest-risk, highest-upside one is competitive research. No PHI. Immediate value. Do it before your next team meeting.
  2. Get explicit about what AI tools you permit at the practice. Write a one-page policy. Include: which tools are approved, what data can and cannot go into them, and what happens if someone violates the rules. If you need help drafting it, consult a healthcare attorney — don't wing this.
  3. Find one tool this month that's HIPAA-compliant and replaces a manual workflow. Could be scheduling, recall, insurance verification — doesn't matter. The goal is to prove to your team this is real.

You don't need to boil the ocean. You need to start, stay compliant, and compound.

Three years from now, AI adoption will be the difference between practices that scale and practices that stall. The gap is already opening. You get to decide which side of it your practice ends up on.


If you're trying to figure out how AI fits into your practice's marketing and operations — or if you want me to walk your team or conference audience through this stack in person — let's talk.

Sources

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